Describe the overall function of risk management within the facility for both football games and other potential events.
Marketing: The CEO wants a marketing plan developed for the facility that will attract clients and customers.
Event Management: Describe this process in your facility, including a chain of command for personnel (e.g., parking, security, ticket takers, ushers, etc.).
Concessions/Food Service: Describe the function of concessions (food service and merchandising) in your facility. Give reasons why you would or would not own the concessions, have an agreement to get a percentage of concessions, or simply lease the space for concessions.
Where would you start with this operations manual? Identify the steps you will take to create a comprehensive, functional operation manual.
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