Discuss the key steps you would take in writing a set of procedures for a new, automated system for employees to request IT services (such as ordering new hardware or software, or adding a new network connection for an office).

FIRST, select one primary topic from either Option A or Option B below. Click on ‘Create Thread’ to start posting your entry. To help keep track of replies vs. original postings, your Subject line should start with: Lastname – Option [A or B] (obviously, just list the option you chose); and you can include additional text in the Subject, as you feel is appropriate.

Option A – Discuss the key steps you would take in writing a set of procedures for a new, automated system for employees to request IT services (such as ordering new hardware or software, or adding a new network connection for an office). Would you do anything different if the target audience is the company executive team vs. the office staff in the manufacturing department vs. the scientists and engineers in the R&D department?
Option B – Discuss your opinion of any differences between managing an IT/InfoSec project vs. a business expansion project. Discuss some key actions or activities you think are needed to make your cybersecurity project a success.

SECOND, Comment on at least one (1) entry/posting from another student, from either option. Remember to maintain the quality and quantity of your content (refer to the Grading Rubric for additional criteria).

I would like to go with Option B.

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