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Chapter 1 in W&G focuses on the foundations of well-managed healthcare organizations. Think of a Health Care Organization (HCO) you are familiar with. How well do you think this organization meets the ideals of a well-managed HCO described in the White chapter? What could be improved? (If you are not familiar with one, describe what you think HCOs should do to achieve excellence based on the reading. What do you think the challenges would be to achieving excellence?)
What do you see as the most important benefits and challenges of stakeholder-healthcare organization interaction?
Pick one of the seven functions described in W&G’s Chapter 2 to achieve a transformational culture. What is the importance of the function you selected to creating a transformational culture? How have you seen this function implemented well–and not so well–in your experience? What was the outcome, meaning how did it affect the organization, staff, and people served?
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