Document C: Memo to the Tech Team

Document C: Memo to the Tech Team

This part of the Assessment will test your communication and organizational skills via memo. You will prepare this in a Word document, formatted as instructed in the Module Reading PDF (do not use a ready-made template – you must create this yourself).

Scenario: Your client, Zuwena Translations, is a brand-new company offering translation services for English, Spanish, French, German, Swahili, Arabic, Mandarin, and Hindi. Co-owners Jess Marsfield and Oxford Lee Jin plan to have an office in Global Springfield with workstations for their translators and sales personnel, and they also need to set up a website to direct customers to their services. One of your tasks is to figure out how to gather requirements for their system, and you decide to approach this with a memo to your tech team.

Read through Chapters 4 and 5 in the textbook and choose two methods of information gathering from the list below that might be helpful with the given scenario. You may also research online for additional details, but it is not required.

Interviewing
Listening to Stories
Questionnaires
Sampling
Analyzing Quantitative Documents
Analyzing Qualitative Documents
Observing a Decision Maker’s Behavior
Observing the Physical Environment

In your memo:

Explain to your team the pros and cons of your two chosen information gathering methods and how you intend to implement them. Make sure you provide some context so the team understands the scenario.
Write 100-120 words. Write in your own words, without quoting from sources and without copying from the instructions or the scenario.
If you use any sources other than the textbook, simply provide the URL at the bottom of the memo. If you use only the textbook, there is no need to cite.
Remember that salutations and signatures are not appropriate for memos since that information is already at the top of the document.

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