a. Does PayPal have an authentic social purpose? If so, does this purpose adequately define the company’s competitive position and strategy? If not, how does it fall short?
b. Does the pursuit of “stakeholder capitalism” contribute to PayPal’s success? If so, in what ways? Is the company making trade-offs between stakeholder benefits and shareholder value?
c. What are PayPal’s primary competitive threats and how should it respond to them?
d. Has PayPal responded to the pandemic differently than other companies? If so, how and why is their response different?
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