To deliver an Expression of Interest (EOI) report of a proposal for Melbourne Metro(North Melbourne / Arden station) – City Business District (CBD) Station package.
The following is my outline:(There is a PowerPoint of my presentation in the document for reference.)
1. Purpose of Facility Operation
– Sustainable development
– Friendly to the environment and user
– Provide diversified space
– Value for Money
2. Strategies to achieve the purpose
– Build with BIM system
– Using sustainable design
– Using User-friendly equipment
– Creating diverse open spaces
2.1 Build with BIM system
– The Arden station is built based on the BIM system, so what are the long-term and short-term benefits of using BIM for the Arden station?
– How these benefits make the facility sustainable.
2.2 Using sustainable design
– The Arden station uses four sustainable designs (waste management, Green planet, natural ventilation and rainwater reuse system). What are the benefits of these designs?
– How to help Arden station achieve Friendly to the environment and user
2.3 Using User-friendly equipment
– The facility uses many types of equipment(escalators, CCTV, fire protection, LED lights and communications devices). How do these devices provide users with a comfortable and safe environment?
2.4 Creating diverse open spaces
– the project provides 3 types of open spaces(1. Provide a road of connected parks and open spaces while surrounded by greenery, 2. Provide a new neighbourhood park, 3. Provide a continuous walking trail), how to provide a comfortable environment and increasing the value of the project?
The advice provided by the school：
The operations specialist consultant is to bring the best SMART innovative and futursitic technologies to ensure great user experience and high operational standards and KPIs. Benchmarking will be and important aspect of ensuring improved service and delivery to the community. Provide benchmark figures and a hierarchy of performance indicators. The best service and customer experience during the 29 years of running the station, including areas of safety, cleanliness, building performance, efficiency, green building energy performance, smart systems to mention a few. For social infrastructure such as the Metro stations contextual understanding of Melbourne is important such as traffic, access, connection with other mobility modes such as trams, buses and roads for cars, cycling and pedestrian. Community engagement and costumer service are paramount. Keeping in mind the safety of costumers, staff and the community at large. Look at operational standards and international benchmarking will be are a few ideas to demonstrate that you thought of something above current practice. Place yourself as a customer into thefuture, i.e. the year 2050.
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