Managing Health Care Professionals Case Study:
Dr. O’Connor was known for his hot temper and drinking. Although he claimed never to come to work under the influence, nurses, physicians, and other coworkers had their doubts, and several expressed their alarm to their supervisors. Dr. O’Connor would often berate employees and make derogatory remarks to employees who are of different ethnicities and of the Muslim faith. The emergency room needed coverage, and it was hard to find physicians who would work the graveyard shift, so little was done to address these concerns. One night, Dr. O’Connor made a remark to an employee who had had enough and an argument ensued in the emergency room in front of patients. The dispute concluded with Dr. O’Connor aggressively screaming and yelling in the employee’s personal space, spewing threats of physical harm.
Answer the following questions/complete the following in 2-3 pages:
Identify the key facts in the case study.
You are the administrator managing Dr. O’Connor’s department. How would you go about handling the situation? Be sure to support your answer with managerial concepts from the background readings.
Should Dr. O’Connor be referred to anger management, Alcoholics Anonymous, psychiatric evaluation, or the like? Provide a rationale for your response and cite reliable sources.
Explain how as a health care leader you would turn this incident in to a “teachable experience” for your staff.
In your scholarly paper, you should include an introduction and conclusion paragraph. Be sure to use background readings and any additional research found in the Trident Online Library to support your work.
SLP Assignment Expectations
Conduct additional research to gather sufficient information to justify/support your responses.
Limit your response to a maximum of 3 pages.
Last Completed Projects
| topic title | academic level | Writer | delivered |
|---|
