Explain how integrated carriers (FedEx and UPS) responded to heightened last mile delivery demands from shippers/consumers in terms of pricing, delivery commitments and marketing efforts?

– How have integrated carriers (FedEx and UPS) responded to heightened last mile delivery
demands from shippers/consumers in terms of pricing, delivery commitments and
marketing efforts? How role have online giants such as Amazon, Wayfair and Chewy
played in raising customer expectations?

Thats the full topic it wouldnt fit

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