Explain how these factors can impact how people are drawn to your business.

Write a reply of at least 100 words to at least 2 of your classmates’ threads. You should
expect to answer questions posed within each discussion thread. Student interaction is
key to success in this course.

Ava Asta

Self-Assessment:
The self-assessment I chose to discuss was the introvert vs extrovert survey. Extraversion comes from the “Five-Factor Model” which “highlights which Big Five personality factors best predict the three types of task performance” (McShane & Glinow, pg. 49). Extraversion can be described as an assertive and bold personality type, while introversion is the opposite of a more quiet and reserved type. Both are beneficial to business in unique ways (McShane & Glinow, pg. 49). The results of my assessment were that my personality type is “moderate introversion”. I have known my whole life that I tend to lean more toward introversion, but it is interesting to see that I am beginning to fall more toward the middle of the spectrum.
Discussion:
The article I found to discuss is titled “Exploring the role of extrovert-introvert customers’ personality prototype as a driver of customer engagement”. The article strives to prove how being introverted or extroverted toward a customer affects their relationship with the company. Based on the research done by the authors we can determine that these personality types have direct impacts on customer engagement (Itani, Haddad & kalra, 2020).Explain how these factors can impact how people are drawn to your business. For example, maybe it would be a wiser choice to have someone extraverted be answering phone calls or be the first person a customer interacts with in your business, while an introverted person may do better answering emails or handling more serious meetings.
While contemplating what direction I wanted to go for in the biblical integration, I came across 1 Corinthians 12:14 which says, “Now the body is not made up of one part, but of many.” This verse applies in the sense that no matter what someone’s personality type is, introverted or extroverted. There is a use and purpose for everyone whether it be in the business world, or in sharing God’s word.

Last Completed Projects