1. Explain (primarily in your own words) how Barker’s idea of ‘concertive control’ is different than bureaucratic control. What are the two key differences that Barker identifies? (see p. 412)
2. This article focuses on the organizational change that comes about by implementing self-managing teams. How do self-managing teams benefit the organization? That is, why would an organization want to use them?
3. At the bottom of p. 423, Barker writes: “The team had manifested the essential element of concertive control: Their value-based interactions became a social force that controlled their actions.” What does this mean exactly?
4. On p. 433, Barker writes: “The team members had become their own masters and their own slaves.” Do you agree? Why or why not?
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