Fishbone Tool for Root Cause Analysis

Objectives:
Using a Cause-and-Effect diagram helps examine and visualize the causes contributing to a certain effect. This C&E diagram is also known as an “Ishikawa diagram” or “Fishbone Tool for Root Cause Analysis – Cause and Effect Diagram”.
Instructions:
Use the Fishbone Tool for Root Cause Analysis tool (PDF), follow the instructions to create a document with an ‘effect’ you wish to accomplish for your project. Then draw lines where you fill out five or six categories of causes for the ‘effect’ you want (Fishbone Tool in MS Word).
It is possible you will have several of these documents for the several effects you want to accomplish for your QI Project.
Attach and submit at least one of your documents for grading.

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