How would you rate the RHIT’s greeting?

Review the telephone conversation simulation. Then answer the following questions.
1. How would you rate the RHIT’s greeting?
2. Did the RHIT respond appropriately to the patient’s request?
3. Do you agree with the RHIT’s reason for not releasing records immediately to the new physician? Why or why not?
4. What is the significance of the RHIT using the patient’s name during the conversation?
5. What would you have said differently than what the RHIT said in the scenario?
Submission Use this activity to submit your answers to your instructor. Instructions:
1. Prepare a document, answering all five questions above.
2. Save to your local computer. Include your last name in the file name.
5 prompts, 5 pts each for a total of 25 points

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