According to a survey conducted by the Society for Human Resource Management and Globalization Partners, global teams are decidedly collaborative despite the challenges with language barriers and time zones. In fact, global HR professionals indicated that collaborating across time zones topped the list of their biggest challenges. Global teams also reported fewer problems than those teams who working in the same location. (SHRM & Globalization Partners, 2019). In addition to the challenges of dealing with multiple time zones, global teams and the organizations they work for are struggling to create inclusion and acceptance of diversity, despite the benefits that diversity brings to teams and organizations.
Global teams can overcome some of the challenges related to global time zones and scheduling issues through the use of technology, including email and team collaboration hubs. But how do organizations ensure that teams feel included and valued? Is this the responsibility of the HR manager? If it falls on the HR department to conduct training and professional development, what type of coaching would be appropriate, and does it depend on where the training occurs? Does the culture impact the decision to provide training or the type of training? Can inclusion and the value of diversity be taught?
In this Discussion, you will explore the differences between soft skills and technical skills and the training needed to develop those skills. You will also discuss the different types of development and if training decisions are based on local culture or practices. In addition, you will also explore the use of teams in the global workplace.
Reference
Society for Human Resource Management & Globalization Partners. (2019). 2019 challenges and benefits of global teams—An HR perspective. https://www.shrm.org/hr-today/trends-and-forecasting/research-and-surveys/Documents/SHRM%20Globalization%20Partners%20Global%20Teams%20Report.pdf
Learning Resources
Required Readings
McCarthy, A., Garavan, T. & Morley, M. (2016, June 10). Global human resource development: A systems perspective. https://www.ufhrd.co.uk/wordpress/wp-content/uploads/2016/10/paper_213.pdf
The Change School. (2015, August 5). Why Coca-Cola tests high potential leaders for cultural intelligence. http://thechangeschool.com/blog/why-coca-cola-tests-high-potential-leaders-for-cultural-intelligence
Saunderson, R. (2016, May 11). How in the world do you develop global leaders? Training Magazine. https://trainingmag.com/trgmag-article/how-world-do-you-develop-global-leaders/
Gurchiek K. (2020, January 2). Look for these training trends in 2020: Expect increased gamification of content, multiple paths to career growth. Society for Human Resource Management. https://www.shrm.org/resourcesandtools/hr-topics/organizational-and-employee-development/pages/look-for-these-training-trends-in-2020.aspx
McLean, G. N. (2014). International human resource development: Learning, education and training for individuals and organisations (3rd ed.). European Journal of Training and Development, 38(1/2), 150–153. https://go.openathens.net/redirector/waldenu.edu?url=https://doi.org/10.1108/EJTD-08-2013-0086
Mockaitis, A. I., Zander, L. & De Cieri, H. (2018). The benefits of global teams for international organizations: HR implications. International Journal of Human Resource Management, 29(14), 2137–2158. https://go.openathens.net/redirector/waldenu.edu?url=https://doi.org/10.1080/09585192.2018.1428722
Zigarmi, D., & Roberts, T. P. (2017). A test of three basic assumptions of Situational Leadership® II Model and their implications for HRD practitioners. European Journal of Training and Development, 41(3), 241–260. https://go.openathens.net/redirector/waldenu.edu?url=https://doi.org/10.1108/EJTD-05-2016-0035
Valamis. (n.d.). 11 employee development methods. Retrieved August 28, 2020, from https://www.valamis.com/hub/employee-development-methods
Longoria, M. (2020, May 29). What is the situational leadership theory? Tough Nickel. https://toughnickel.com/business/What-is-the-Situational-Leadership-Theory
Martin, K. (2018, September 20). Rotation programs as upskilling strategies. i4cp. https://www.i4cp.com/infographics/rotation-programs-as-upskilling-strategies
Falcao, H., Grover, H., & Jain, K. (2016, May 27). WABTY.com – Salary Negotiation Case (A): Confidential Instructions for Larry Dover. Harvard Business Publishing.
Falcao, H., Grover, H., & Jain, K. (2016, May 27). WABTY.com – Salary Negotiation Case (B): Confidential Instructions for Larry Dover. Harvard Business Publishing.
Last Completed Projects
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