For this assignment, you will write a 3-4 page paper. Select an organization
with which you have first-hand knowledge. Think about a change that occurred within that organization.
In your paper, address the following:
Identify the organization and describe the change that took place. Why was this change considered necessary to implement?
Identify who was impacted by the change. What was the impact of the change on these individuals? Were some impacted more than others?
Did those impacted by the change perceive these as positive or negative? And why?
What emotions did individuals display towards the change?
How did managers and leaders react to those emotions?
Would you classify the reactions of the both individuals and leaders impacted by this change as emotional labor, emotional contagion, emotional balancing or emotional intelligence and why?
How did these reactions impact the success of the change?
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