MBA students – Read the case, Verizon Communications, Inc: Implementing a Human Resources Balanced Scorecard. Analyze the case with a focus on the following parts:
Situation Identification: What are the key issues/problems in this case? What are the underlying issues (these underlying issues are the HR principles that apply to this situation).
Key Facts/Supporting Information: Discuss the facts that affect the problems and issues. The case may have too much information. In your discussion, you should filter the information and list those facts that are pertinent to the issues identified above.
Recommendation(s): Discuss your tentative solution to the problem and how you would implement your solution (think of yourself as an HR consultant hired by the company in the case). What actions would you propose to correct the situation? Support your analysis and recommendations by citing references from the text and from other sources (such as other texts, college-level business publications, your own research, etc.). Be sure to properly cite your sources.
4-6 pages, double-spaced, TNR 12. Submit in Microsoft Word attachment via the submission button (course site) in Moodle. Do not send your work via e/m as the assignment is connected with the gradebook.
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Please review video attached:
https://hbr.org/video/5645965594001/21stcentury-talent-spotting
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Texts
Buckingham, M., Hoffman, R., Charan, R., & Cappelli, R. (2019). HBR’s 10 must reads on reinventing HR. Boston: Harvard Business Review Press. Chapters 5-7.
Noe, R. (2020 or later edition). Employee training and development. Boston: McGraw-Hill Irwin. Chapters 4, 7, 8, 9 and 10.
Journal Articles
Byford, M., Watkins, M. D., & Triantogiannis, L. (2017). Onboarding isn’t enough. Harvard Business Review, 95(3), 78-86.
Kraiger, K. (2014). Looking back and looking forward: Trends in training and development research. Human Resource Development Quarterly, 25(4), 401-408.
Shet, S. V. (2020). Strategic talent management–contemporary issues in international context. Human Resource Development International, 23(1), 98-102.Texts
Buckingham, M., Hoffman, R., Charan, R., & Cappelli, R. (2019). HBR’s 10 must reads on reinventing HR. Boston: Harvard Business Review Press. Chapters 5-7.
Noe, R. (2020 or later edition). Employee training and development. Boston: McGraw-Hill Irwin. Chapters 4, 7, 8, 9 and 10.
Journal Articles
Byford, M., Watkins, M. D., & Triantogiannis, L. (2017). Onboarding isn’t enough. Harvard Business Review, 95(3), 78-86.
Kraiger, K. (2014). Looking back and looking forward: Trends in training and development research. Human Resource Development Quarterly, 25(4), 401-408.
Shet, S. V. (2020). Strategic talent management–contemporary issues in international context. Human Resource Development International, 23(1), 98-102.
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