In what ways can informatics help health care providers overcome current or emerging barriers to care and increase access to safe, quality health care?

This is two differentdiscussion questions, I need a separate answer for each, reference can not be greater than 5 years
#1
In
what ways can informatics help health care providers overcome current or
emerging barriers to care and increase access to safe, quality health care?
Include a discussion of the value and challenges of clinical provider order
entry (CPOE) and clinical decision support systems (CDSS) in providing safe
patient care in your response. Why are heuristic principles (human
factors/usability/user centered design) important for efficient clinical
information systems such as CPOE and CDSS?
#2
Discuss
the importance of interoperability between EHRs and other disparate systems and
the impact on improving quality and access to care. How can workflow analysis
be used to identify issues related to interoperability?

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