You have just been hired as a new leader within your department at Baptist Hospital of Miami in Miami, FL, USA. The department currently has low employee morale and engagement. There is currently a lack of trust due to several business changes within your department including full time employee total count reduction. Additionally, the volume within your department is below budget, impacting employee’s work schedules, which has also led to decreased engagement. There have been several leadership changes over the past couple of years within your department and the employees feel as though these changes have led to reduced communication.
Your task as the new leader within your department is to come up with an action plan to address the aforementioned concerns, rebuild trust, and increase employee engagement and morale. Create a DETAILED action plan which includes a SWOT analysis (attached) as well as SMART C+ Analysis (attached) and within 10 minutes present your engagement plans to the panel.
Please be specific with your action items and include pertinent details & timelines that you would use to address the above.
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