One of your most important communication partners during an emergency is the media. Don’t be nervous to work with the media! The media serves as an emergency broadcast system to get vital information to the people who need it most. During the beginning of a crisis, reporters are less concerned with investigative journalism or making stories more dramatic. They, and their audience, are more interested in knowing what happened and how to stay safe.
Here are some ways to make the most out of your relationship with the media to effectively communicate in an emergency.
Establish relationships with your local media agencies before a disaster.
Provide all media outlets with the same information at the same time.
Attempt to give reporters a reasonable timeframe to expect new information updates.
Understand journalism deadlines and work to accommodate them. During a crisis, it is important to be available—if necessary, around the clock—to help reporters get the facts right before their deadline
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