Read Case 5
2. Answer the following question on Page 675 – 676 and Page 679.
The questions on Page 675 – 676 are
1) Is Peter Smith micromanaging Keith Schmidt?
2) What type of conflict are they experiencing?
3) What can an organization do structurally to reduce conflict resulting from role ambiguity?
4) How should Peter Smith react when his advice is not followed by the board?
5) How are the roles of board chairman and an executive director different in an organization such as the MCA?
The questions on Page 679 are
1) What alternative approaches could Peggy Fischer use to collect the unfulfilled pledge?
2) Should Fischer involve the board in further discussions leading to a decision about whether or not to file a lawsuit?
Or should she formulate a recommendation on her own for the board’s next meeting?
3) Do you think the museum should sue the Smiths? Why or why not?
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