Use material on process management, explain how some of the
tools described (e.g., flowcharts, histograms, etc.) can be used to determine
whether supplier quality is at the desired levels. Why would it be important
for an organization to have a standard way of looking at (and evaluating)
supplier quality relative to process management?
Apply the use of flowcharts, histograms or other tools to Amazon
as an example of how they can be used.
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