“Competitiveness in the Food Takeaway Market and Economic Impact of Remote Work: A Comprehensive Analysis”


The food takeaway industry has witnessed remarkable growth in recent years, fueled by the increasing demand for convenience and a fast-paced lifestyle. Simultaneously, the concept of “working from home” has gained traction, especially in response to the global pandemic. Both of these trends have had a significant impact on the economy, transforming consumer behavior, employment patterns, and overall market competitiveness. This essay aims to evaluate the level of competitiveness in the food takeaway market and analyze the economic consequences of the “working from home” trend.

Assessing the Level of Competitiveness in the Food Takeaway Market

The food takeaway industry has undergone a remarkable transformation in recent years, driven by advancements in technology, changing consumer preferences, and the rise of delivery platforms. This section delves deeper into the level of competitiveness in the food takeaway market, considering factors such as market players, digitalization, consumer trends, and the impact of online reviews.

Market Players and Their Strategies

The food takeaway market is characterized by a diverse array of players, including traditional restaurants, fast-food chains, ghost kitchens, and third-party delivery aggregators. Traditional restaurants and fast-food chains have adapted to the growing demand for takeaway by integrating digital ordering systems and partnering with delivery services. In contrast, ghost kitchens, which operate solely for delivery purposes, have emerged as a new business model to cater specifically to the online food delivery market.

Third-party delivery aggregators, such as Uber Eats, DoorDash, and Grubhub, play a pivotal role in the market’s competitiveness. These platforms act as intermediaries, connecting consumers with various restaurants and offering a wide range of cuisines and menus. As a result, restaurants are under pressure to join multiple delivery platforms to expand their reach and compete effectively.

The Role of Digitalization

Digitalization has revolutionized the food takeaway market, creating new avenues for competition and customer engagement. Mobile applications and online ordering systems have become indispensable tools for restaurants and delivery services to remain competitive. According to a study by Statista (2021), the number of smartphone users worldwide is projected to reach 3.8 billion in 2021, highlighting the vast potential for digital marketing and customer acquisition.

Moreover, online marketing campaigns, loyalty programs, and personalized promotions have become integral components of restaurants’ strategies to attract and retain customers. By leveraging data analytics, restaurants can gain insights into customer preferences and behaviors, tailoring their offerings to meet specific demands and enhancing their competitive edge.

Evolving Consumer Trends

Consumer preferences and behaviors play a crucial role in shaping the competitiveness of the food takeaway market. The modern consumer seeks convenience, efficiency, and an exceptional dining experience. This has led to an increased demand for on-demand food delivery services that offer quick and hassle-free access to a diverse range of cuisines.

Additionally, health-consciousness and sustainability have become significant considerations for consumers. As a result, there is a growing demand for healthier food options, environmentally friendly packaging, and sustainable sourcing practices. Restaurants that can adapt to these trends and offer healthier and sustainable food choices have a competitive advantage in capturing the attention of conscious consumers.

Impact of Online Reviews and Ratings

Online reviews and ratings have become a powerful tool in influencing consumer choices and determining the competitiveness of food takeaway businesses. According to BrightLocal’s Local Consumer Review Survey (2021), 87% of consumers read online reviews for local businesses, and 78% trust online reviews as much as personal recommendations.

Positive reviews and high ratings can significantly impact a restaurant’s reputation and visibility on delivery platforms. Restaurants with higher ratings are more likely to appear at the top of search results, leading to increased visibility and, consequently, more orders. Conversely, negative reviews can deter potential customers, potentially resulting in a decline in orders and competitiveness.

Quality of Service and Delivery

In the competitive food takeaway market, the quality of service and delivery are critical factors that can make or break a restaurant’s reputation. Timely and accurate deliveries, friendly customer service, and effective handling of customer inquiries and complaints are essential elements of building trust and loyalty among customers.

Restaurants that prioritize excellent customer service and maintain consistency in their delivery process are more likely to attract repeat business and positive reviews. This, in turn, enhances their competitiveness and positions them favorably against competitors with lower service standards.

In conclusion, the food takeaway market’s competitiveness is influenced by various factors, including the strategies adopted by market players, the extent of digitalization, evolving consumer trends, and the impact of online reviews and ratings. As the industry continues to evolve, businesses must stay agile and adapt to changing market dynamics to maintain and strengthen their competitive positions. By understanding and responding to consumer demands and leveraging technology effectively, restaurants can thrive in the highly competitive and dynamic food takeaway market.

Economic Impact of “Working from Home”

The concept of “working from home” has gained immense popularity, particularly in response to the COVID-19 pandemic, which prompted widespread remote work practices to ensure business continuity and comply with social distancing measures. This section explores the economic impact of “working from home,” considering its effects on urban centers, transportation, consumer spending, geographical distribution of economic activity, and implications for businesses and the labor market.

Impact on Urban Centers and Commercial Real Estate

One of the significant economic implications of “working from home” is its effect on urban centers and commercial real estate markets. As more people work remotely, there is a reduced need for office spaces, leading to lower demand for commercial real estate in central business districts. This trend was evident during the pandemic, as many companies allowed their employees to work remotely, resulting in vacant office spaces in urban areas.

According to a study by Dingel and Neiman (2020), an increase in remote work could lead to a permanent reduction in office space demand, potentially leading to a decline in commercial real estate prices. This has both positive and negative impacts. On one hand, lower commercial real estate prices may benefit businesses looking to reduce costs and expand operations. On the other hand, declining property values could pose challenges for property owners and investors, potentially impacting property tax revenues for local governments.

Transportation Sector and Public Transit

The shift to remote work has also affected the transportation sector, particularly public transit systems. With fewer people commuting to work daily, there has been a decrease in the utilization of public transportation. This decline in ridership has had financial implications for public transit agencies, leading to reduced revenues and potential budgetary constraints.

Research by the National Bureau of Economic Research (2021) suggests that the reduction in public transit usage during the pandemic led to financial challenges for transit systems, impacting their ability to maintain services and infrastructure. Governments and transit authorities may need to reconsider their funding models and explore alternative revenue sources to ensure the sustainability of public transportation in a post-pandemic world with increased remote work.

Consumer Spending Patterns

The trend of “working from home” has also influenced consumer spending patterns. As more people spend time at home, there has been an increased focus on home improvement, home office setups, and related technology purchases. The demand for home office furniture, electronics, and productivity software surged during the pandemic as individuals sought to create comfortable and efficient workspaces.

This change in consumer spending behavior has impacted various industries. According to the NBER report (2021), sectors like technology, home improvement, and electronic goods experienced growth due to increased demand from remote workers. Conversely, sectors that relied heavily on office foot traffic, such as retail stores and restaurants located near office buildings, faced challenges during the pandemic.

Geographical Distribution of Economic Activity

Another significant impact of remote work is its influence on the geographical distribution of economic activity. With the flexibility to work from anywhere, many individuals have opted to move away from densely populated urban centers to suburban or rural areas. The desire for more space, lower living costs, and a better quality of life are some of the reasons prompting this shift in residential preferences.

This migration to suburban and rural areas can have both positive and negative effects. On one hand, it can stimulate economic growth in these regions, creating new opportunities for local businesses and increasing property values. On the other hand, urban centers may experience a decline in population, potentially impacting tax revenues and the vibrancy of city economies.

Implications for Businesses and the Labor Market

The widespread adoption of “working from home” has led businesses to reassess their operational strategies and workplace policies. Remote work arrangements can offer cost savings for businesses by reducing the need for physical office space, utilities, and office supplies. Additionally, businesses may benefit from a more extensive talent pool by hiring employees from diverse geographic locations.

However, remote work also presents challenges related to team collaboration, communication, and employee well-being. Maintaining company culture, fostering teamwork, and addressing potential feelings of isolation among remote workers are important considerations for businesses to ensure long-term success with remote work arrangements.

In the labor market, the rise of remote work has the potential to change job opportunities and workforce dynamics. Professionals with digital skills and jobs that can be performed remotely are likely to have increased flexibility and access to job opportunities beyond their local areas. In contrast, jobs that require physical presence, such as certain service-oriented roles, may face more limited prospects if businesses continue to embrace remote work on a larger scale.

In conclusion, the economic impact of “working from home” extends to various sectors, including real estate, transportation, consumer spending, geographical distribution of economic activity, businesses, and the labor market. While remote work offers opportunities for cost savings and access to a broader talent pool, it also poses challenges related to infrastructure, urban development, and social dynamics. Policymakers, businesses, and communities must carefully consider the implications of remote work as they plan for a future that embraces a more flexible and remote-friendly work environment.


In conclusion, the food takeaway market has experienced significant growth and competition, driven by technological advancements and the rise of delivery platforms. The industry’s competitiveness is further influenced by customer reviews and ratings, making it crucial for businesses to maintain high-quality services.

Simultaneously, the trend of “working from home” has had profound economic implications, affecting various sectors and consumer behavior. The impact on office spaces, transportation, and changes in consumer spending patterns are some of the key aspects that require consideration when analyzing the long-term effects of remote work arrangements on the economy.

As both of these trends continue to shape the business landscape, policymakers and businesses must adapt to these changes and identify strategies that will allow them to thrive in an increasingly competitive and remote-working-centric environment.


BrightLocal. (2021). Local Consumer Review Survey 2021. Retrieved from https://www.brightlocal.com/research/local-consumer-review-survey/

Dingel, J. I., & Neiman, B. (2020). How Many Jobs Can Be Done at Home? National Bureau of Economic Research. doi:10.3386/w26948

National Bureau of Economic Research. (2021). Consumer Spending Responses to the COVID-19 Pandemic: An Assessment Using High-Frequency Transaction Data. Retrieved from https://www.nber.org/papers/w29209

Statista. (2021). Number of smartphone users worldwide from 2016 to 2023. Retrieved from https://www.statista.com/statistics/330695/number-of-smartphone-users-worldwide/