The future of Supply Chain Management.

kindly follow the instructions and see the structures to follow in answering each of the qestions as stated in the instructions below.

Please take some time to view the following four videos (at least twice) on the future of Supply Chain Management.
Video 1. The Future of E-Supply Chains (3 mins) https://www.youtube.com/watch?v=wwjzxHI92Eg
Video 2. Supply Chain 2040 (10 mins) https://www.youtube.com/watch?v=zA0NbwVVJzg
Video 3. 8 Trends in Supply Chains (3 mins) https://www.youtube.com/watch?v=WFZLpAEtdWw
Video 4. Supply Chains enabling E-Commerce (9 mins) https://www.youtube.com/watch?v=8Ci5Xe3AlvM
Now answer the following 4 questions:
1. Traditionally supply chain management was considered as a back-office function. In the future it will be more about delivering a great customer experience. How will the supply chain of the future be able to deliver exactly what the customer wants, to a location they choose and at a time that meets their needs? (video 1)
2. As a result of Covid-19, Global Supply Chains have come under serious pressure to continue to deliver. How will tools such as ‘predictive analysis’ and ‘artificial intelligence’ help supply chain professionals better manage risk in the future? (video 2)
3. With greater emphasis being placed on ‘re-use’ and ‘recycle’, how will future supply chains manage the need to incorporate ‘reverse flows’ and ‘circular logistics’? (video 3)
4. There are many challenges facing supply chain management. Two of the most difficult to resolve are ‘last mile delivery’ and ‘product returns’. Describe how new technologies can help to solve these tricky issues. (video 4)

Structure for answering coursework

Using journal articles, show:

Transformation of supply chain:

The transformation of supply chain from being a back office operation to customer centric: traditionally customer visited the store to buy products (fulfillment of products), but now technology (internet, e-commerce, business websites) allow fulfillment to take place by delivering the product to the customer (where the customer is). Therefore earlier customers visited the store, but now stores/brands visit the customer making it customer centric.

Show an industry example:

Show statistics (e.g. using statista.com website), advantages/disadvantages, etc.

xxxxx

For answering questions: Overall approach:

Step 1. Identify the concept from the question, video

Step 2. Describe the concept (not using your own knowledge, information, experiences) but by researching journal articles only & only. Use Google Scholar, Ulster Uni Library’s tool (e.g. searching keyphrases with concepts e.g. supply chain management)

Step 3. Show its application in real world. You may search again on Google scholar < sholar.google.com >

(e.g. searching keyphrases by appending the words ‘case study’ with concepts e.g. supply chain management case study).

Ideally it should list/include a case study example in its results. If it doesn’t then you may want to search using normal web search on Google < google.com >

Step 4: Evaluate the concept by evaluating its advantages, disadvantages, etc. You can also use statistical/quantitative data from website like Statista.com

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