The JSON application is directly oriented to customers, for customers to submit complaints, formatted and submitted to FCAC indiscriminately? Or is it used internally by the bank for reprocessing of complaint information?

This is the summary writing requirenment : Based on the attached materials, especially the QCR submission documents, make a summary, including background, specific requirements, and proposed methods. And then there are three points need to be added and change,
1. The JSON application is directly oriented to customers, for customers to submit complaints, formatted and submitted to FCAC indiscriminately? Or is it used internally by the bank for reprocessing of complaint information?
2. Is there a timeline requirement for going online?
3. Roughly make a data processing flowchart. The method is not limited, just be clear.
Please change on summary.docx thanks.

Last Completed Projects