“As an IT support technician for mobile devices, you can replace hardware. The cost of replacement, including parts and labor, generally exceeds the value of fixing the device. Although it is possible to replace the screens in some mobile devices, a support technician is generally not expected to take the time to do so.
There are, however, many problems with a device that you can troubleshoot using tools within the OS. When learning to troubleshoot any OS or device, remember the web is a great source of information. In this chapter we discussed different troubleshooting tools for mobile device Oss. List some of the steps used for Android and ios.”
This is all the instructions given to me and that it should be 5 paragraphs.
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