IS THERE A MAXIMUM RATE OF PAY?
YOU ARE THE TOTAL REWARDS MANAGER FOR FRONT APPLIANCE
COMPANY. YOU ARE USUALLY A PRETTY RELAXED, FRIENDLY, AND EASY-GOING MANAGER.
ALTHOUGH YOU ARE A NO-NONSENSE, COMPETENT EXECUTIVE, YOU ARE ONE OF THE MOST
POPULAR MANAGERS IN THE COMPANY. THIS PARTICULAR MORNING, HOWEVER, YOU FEEL A
CHALLENGE AHEAD.
AS CHAIR OF FRONT’S JOB EVALUATION COMMITTEE, YOU CALLED A
LATE-MORNING MEETING AT WHICH SEVERAL JOBS WERE TO BE CONSIDERED FOR
RE-EVALUATION. THE JOBS HAD ALREADY BEEN RATED AND ASSIGNED TO PAY GRADE 4. BUT
THE OFFICE MANAGER, ORTHO JANSON, WAS UPSET THAT ONE OF HIS EMPLOYEES WAS NOT
RATED HIGHER. TO PRESS THE ISSUE, ORTHO HAD TAKEN HIS CASE TO TWO EXECUTIVES
WHO WERE MEMBERS OF THE JOB EVALUATION COMMITTEE. THE TWO EXECUTIVES
(PRODUCTION MANAGER PETER STRONG AND MARKETING MANAGER MARGO ARMS) THEN
REQUESTED THAT THE JOB RATINGS BE REVIEWED. PETER AND MARGO SUPPORTED ORTHO’S
SIDE OF THE DISPUTE, AND YOU ARE NOT LOOKING FORWARD TO THE CONFRONTATION THAT
IS ALMOST CERTAIN TO OCCUR.
THE CONTROVERSIAL JOB IS THAT OF RECEPTIONIST. ONLY ONE
RECEPTIONIST POSITION EXISTS AT FRONT APPLIANCES, AND REBECCA REICHART HELD IT.
REBECCA HAS BEEN WITH THE FIRM 14 YEARS, LONGER THAN ANY OF THE COMMITTEE
MEMBERS. SHE IS EXTREMELY EFFICIENT, AND VIRTUALLY ALL THE EXECUTIVES IN THE
COMPANY, INCLUDING THE PRESIDENT, HAVE NOTICED AND COMMENTED ON HER OUTSTANDING
WORK. PETER AND MARGO ARE PARTICULARLY PLEASED WITH REBECCA BECAUSE OF THE
CORDIAL MANNER IN WHICH SHE GREETS AND ACCOMMODATES FRONT’S CUSTOMERS AND
VENDORS, WHO FREQUENTLY VISIT THE PLANT. THEY FEEL THAT REBECCA PROJECTS A
POSITIVE IMAGE OF THE COMPANY.
TO BEGIN THE MEETING, YOU SAY THE FOLLOWING:
(FILL IN WHAT YOU WOULD SAY.)
BUT BEFORE YOU CAN FINISH, PETER INTERRUPTS: “I SUGGEST WE
START WITH REBECCA.” MARGO NODS IN AGREEMENT. WHEN YOU REGAIN YOUR COMPOSURE,
YOU QUIETLY BUT FIRMLY ASSERT:
(FILL IN WHAT YOU WOULD SAY.)
THEN YOU PROCEED TO PASS OUT COPIES OF THE RECEPTIONIST JOB
DESCRIPTION TO PETER AND MARGO, WHO ARE VISIBLY IRRITATED.
CONTINUE IN THE
MEETING AND LEAD THE DISCUSSION, IN A CONVERSATIONAL TONE AS IF REBECCA WERE
ALSO IN THE ROOM.
1. EXPLAIN
TO THE GROUP WHY YOU INSIST THAT THE JOB, NOT THE PERSON, BE EVALUATED.
2. SHARE
WITH THE OTHERS WHETHER OR NOT YOU THINK THERE SHOULD BE A MAXIMUM RATE OF PAY
FOR EVERY JOB IN AN ORGANIZATION, REGARDLESS OF HOW WELL THE JOB IS BEING
PERFORMED. JUSTIFY YOUR RESPONSE.
3. REBECCA
IS EARNING THE MAXIMUM OF THE RANGE FOR HER PAY GRADE. DISCUSS WAYS AN EMPLOYEE
AT THE TOP OF HIS/HER PAY RANGE MIGHT BE ABLE TO OBTAIN A SALARY INCREASE. BE
SPECIFIC AND GIVE GOOD EXAMPLES THAT REBECCA MIGHT ALSO BE ABLE TO APPLY EASILY
TO HER SITUATION.
USE AT LEAST 3 LIBRARY SOURCES AND/OR MODULE MATERIALS TO
HELP STRENGTHEN AND SUPPORT WHAT YOU SAY.
YOUR RESPONSE CAN BE IN ONE OF THE FOLLOWING FORMATS:
• AUDIO/VIDEO
SLIDE PRESENTATION (8 SLIDES, NOT COUNTING THE COVER OR REFERENCE SLIDE)
Last Completed Projects
| topic title | academic level | Writer | delivered |
|---|