Week 6 Discussion: Managing a Crisis

Facilitator: If this is your week to facilitate the discussion, submit your post by Thursday at 11:59 PM ET. As we have learned this week, companies need to be prepared for a crisis. Crisis situations come in many different forms and it is critical for companies to effectively respond to a crisis in order to protect their public image and ultimately, their bottom line. Your objective this week is to identify a recent crisis situation in the media that impacted a specific business or business and provide an overview of how the company responded. Please provide the following in your posts:
Identify a recent crisis situation and provide a link to an article about the crisis
What leads to the crisis? Who was impacted by the crisis?
Provide a brief overview of how the organization responded (i.e. press conference, written statement, Tweet, Facebook post, etc). How has this crisis either positively or negatively impacted the organization? What could you do to prevent this crisis from occurring in the first place?

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