What are some solutions that Maria can put in place to prevent these situations from happening in the future?

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Maria, the manager of Franklin’s Tavern, arrived at work at her usual time. A delivery was being checked in by one of her employees. The cooks were prepping for the lunch rush. Today would be a busy day, so Maria greeted her employees and went to her office to try to get some paperwork done before the lunch rush. Tom, the person receiving the delivery, knocked on Maria’s door. He explained that some of the boxes he checked in had to gnaw marks and insect wings. He went on to say that the cooks needed these food items for the lunch rush. Maria told him to accept the delivery.
Maria finished her paperwork at 10:45 a.m. She walked through the kitchen to make sure everything was coming together for the lunch rush. Numerous lightbulbs were out, so she asked one of her employees to replace them immediately. She also noticed a pile of garbage stacked by the back door with the back door propped open. She quickly shut the door. Maria washed her hands and went to throw out the single-use towel, but there was no garbage can. Now, she began to smell a strange odor and noticed a puddle of brown liquid around a floor drain. The orders started coming in for lunch, so she would have to take care of these problems later.

What did Maria do right?

What are some solutions that Maria can put in place to prevent these situations from happening in the future?

What is Integrated Pest Management and how can it be applied to this situation?

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