(pages 115 and 116) to a recent message exchange you had in which different referents led to a misunderstanding. Explain what happened. What could you have done to help prevent or correct the misunderstanding?
2. In a paragraph (at least 10 sentences) – To show yous understanding of the effectiveness of I-Messages/ I-Statements, reflect on how/ why I-Messages/I-Statements
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can help prevent or manage conflict AND result in a different outcome.
3. In a paragraph (at least 10 sentences) – Share a conflict scenario (set it up for us). Then, using the formatting on page 2 (I-Messages/I-statements
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), create an effective I-Message/ I-Statement.
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