What do the authors refer to by saying “successfully shifted from the traditional, disconnected approach to managing supply, demand and product to an integrated approach to coordinating plan, source, make and deliver functions across the end-to-end supply chain.”

What do the authors refer to by saying “successfully shifted from the traditional, disconnected approach to managing supply, demand and product to an integrated approach to coordinating plan, source, make and deliver functions across the end-to-end supply chain”
Define CSR and ESG according to the authors. What is the significance of converting from one to the other? How are these measurements made?
What are the most significant strategies of the top 5 companies that landed them in these spots? What measurements might have led to such strategies (or vice-versa)?

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