What HR metrics are important to consider in assessing any (potential) employee relations issues?

Case Study 5 Teamsters:
Case about Teamsters
A specialty clinic, with four unions representing 40 percent of the employees, has learned that the Teamsters Union has been contacted by an employee group to conduct a unionization campaign to represent some of the employees, including service workers, clerical workers, and all levels in the accounting department. The clinic’s labor-relations philosophy would be characterized as traditional and noncollaborative. It has decided to resist the union’s attempt to organize the employees.

The four groups of employees who are currently represented by unions include: technical employees, registered nurses, pharmacists, and maintenance workers. Some 70 employees are represented by the current contracts. The registered nurses constitute 40 percent of the 70 union members. The group that has been proposed in the organizing attempt includes 45 employees, and the service workers (housekeeping, food service, and nursing assistants) constitute 75 percent of the proposed members.

Management is concerned about the organizing campaign. Relationships with the current unions have not been very productive, and further unionization will lead to more distrust between management and employees. Management is concerned about the union’s ability to call strikes in the future, which may require the organization to severely limit services and could greatly affect its financial stability. Management must decide whether to mount a campaign to prevent the union from organizing. If it decides to mount a campaign, management must develop a strategy to present arguments to the employees for not having union representation.

Assignment Objectives:
Assess CCH’s employee relations program. What statistics have you considered in your assessment? In Module 3, you reviewed issues surrounding employee retention. Would you make any informed predictions regarding the impact of the employee relations program on retention? If so, what are they? What HR metrics are important to consider in assessing any (potential) employee relations issues?
Paper should be (400 words) in APA style with 3 citations.
Grading Rubric:
Statistics
You expertly describe the statistics you considered in your assessment.
Informed predictions
You authoritatively describe any informed predictions you would make regarding the impact of the employee relations program on retention.
HR metrics
You insightfully describe what HR metrics are important to consider in assessing any potential employee relations issues.
Content development
You use carefully chosen, authoritative, and compelling content that demonstrates mastery of the subject; provides an advanced and thoughtful analysis of ideas; presents an in-depth synthesis of ideas demonstrating insight and interpretation; and includes meticulous references to readings wherever necessary.
Organization
You lucidly organize material into well-formed paragraphs and arrange ideas logically to support the purpose of the paper; writing is fluid with an explicit focus and sensible structure.
Evidence
You support points and subpoints with abundant clarifying detail, include relevant and clearly attributed sources as necessary, and effectively link ideas; comprehensive evidence extends ideas and fully authenticates the purpose/ thesis of the writing assignment or paper.
Mechanics
You write in complete, well-constructed sentences with faultless grammar, word choice, punctuation, and spelling; writing is sharp, coherent, and demonstrates sophisticated clarity.

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