1. What is the major demographic makeup of this MSA? Summarize the makeup of the protected classes as defined by Title VII of the Civil Rights Act of 1964.
2. Does that surprise you? Why or why not?
3. What are some issues you predict will impact Shreveport (or the other area you chose) in the next ten years as it pertains to diversity?
4. If you had to develop a brand new social service for this area, what would you develop and how would it impact Shreveport (or the other area you chose) long-term?Chapter 4 discusses the complexity of managing diversity in organizations, and the pros and cons. As a manager or executive, its important to understand the diversity of the community in which you operate.
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