What type of training should Mahoney have immediately received from Timmson that might have avoided this?

Questions
Gerald Mahoney’s attitude and performance dramatically changed after a few months on the job. What type of training should Mahoney have immediately received from Timmson that might have avoided this?
Assuming John Timmson keeps Gerald Mahoney as the store manager, what should be the first step he institutes in Gerald’s training process?
Gerald Mahoney jumped from being a sales associate under Mr. Paulson to a store manager under Mr. Timmson. How might career planning and development have helped Gerald in making this transition?
According to Exhibit 7-2, there are four methods for increasing and decreasing employee behavior. What are these methods and which one(s) do you think would work the best for changing some of Mahoney’s more problematic behaviors?
Provide your written response in a detailed 4 paragraph response

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