What types of social work skills did Alyx and colleagues use throughout this process?

What types of social work skills did Alyx and colleagues use throughout this process?
What levels of governments are involved in the changes they are trying to make?
What knowledge about the political process did Alyx and the others need to be successful?
What options do Alyx and colleagues have at the end of the process?
What role might race, class, gender, and other aspects of identity play in this vignette?

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