Where is the line between helping and hurting when underqualified students are recruited?

Article Link : https://www.chicagotribune.com/news/ct-xpm-1989-07-25-8902200842-story.html

Article Link: https://studentathletesandliteracy.weebly.com/the-kevin-ross-story.html

Answer the following questions:
What role should the university have played in the life of Kevin Ross?
What role should Ross have played in his own matriculation?
Where is the line between helping and hurting when underqualified students are recruited?

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