The rules are this:
I will establish a Discussion Board Thread concerning a topic I would like the class to discuss THROUGH A WRITTEN RESPONSE, and I will tell you that it has been posted.
Sometimes there will be one or more brief readings attached, sometimes not.
Each of you MUST post a response during the time that the Discussion Board Thread that I have posted is open.
Within that timeframe, you must post a response that addresses the points I want you to cover as indicated in the Discussion Board Thread Directions.
If I ask your personal opinion, please give it, informed by your own judgement, experience and reading.
Also, within that timeframe, you must read and briefly comment on one (1) of the responses made by your fellow classmates.
In terms of your initial response: Take your time to review my question, and to read the material on which the question is based. If there are associated Required Readings, they will be attached to the Discussion Board Thread that I post.
I would prefer to see thoughtful responses, neither too short nor too long (maybe 3-6 sentences, sometimes shorter), written out in full sentences, Purpose and Objectives: To better understand the meaning of Turnover, how it relates to Retention in an organization, its direct and indirect costs to an organization, and the special impact of Turnover in health care service organizations on patient satisfaction, and the quality of care delivered to patients.
USING THE ATTACHED READINGS AND SLIDESHOW, RESPOND TO THE FOLLOWING QUESTIONS IN SHORT BUT RESPONSIVE ANSWERS:
POWERPOINT.10.RETENTION AND TURNOVER.SUMMER 2021.pptx
READING 5.A.
READING.5.A.Impact of Turnover on Quality of Care_1__1__2_.pdf
READING 5.C.
READING 5.C.TYPES OF TURNOVER.pdf
ANSWER THE FOLLOWING:
PART A: What is the difference between what Retention measures, and what Turnover measures in terms of the attachment of employees to organizations? POWERPOINT 10 (SLIDES 7-12).
PART B: WHICH TYPES OF TURNOVER SHOULD MANAGERS FOCUS ON REDUCING? READING 5.C.
(NOTE: READING 5.C. gives 6 different ways of categorizing Turnover in organizations. Not all types of Turnover are necessarily a bad thing.)
Which types of turnover should managers reduce to improve organizational performance and assure organizational continuity?
PART C: Briefly describe ONE (1) DIRECT and ONE (1) INDIRECT cost of Turnover for a health care services organization.
POWERPOINT 10 (SLIDES 7-12); READING 5.A.
PART D: How can Turnover affect Patient Satisfaction and Patient Quality of Care in health care services organizations? Give TWO (2) brief examples.
READING 5.A.
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