Measuring Employee Engagement

In this lesson, you will learn about the key concepts used in the measurement process for staffing decisions. You will also understand that reliability and validity are the key factors in the quality of the measures used in staffing personnel.
Watch the LinkedIn Learning course: Management Foundations with Kevin Eikenberry
Review Chapters 7 and 8 in the textbook
Measuring Employee Engagement
Much has been studied about the impact of employee engagement on company performance, and there is general agreement that increased engagement drives results. The field of people analytics is opening the door to much better data, and there are more direct measures for businesses to better understand how to measure employee engagement levels. For this activity, you will measure your engagement in your place of work, by analyzing the following:
– The amount of work that occurs outside of normal working hours (e.g., evenings and weekends).
– The number of network connections and time spent with people outside of immediate team or region.
– The percentage of participation in ad-hoc meetings and initiatives vs. recurring meetings and processes.
– Time spent collaborating directly with customers outside of normal scope of work.
This approach allows you to measure actual engagement rather than self-perceived engagement. Further, you can deploy several additional metrics to understand what may be driving your engagement levels at work.
Using MS Word, create a 2 -3 page document describing how tasks are measured in a selected company. Include your analysis (positive or negative) of the company management’s actions.

Remember: All writing must be supported by academic literature and will be in APA format during this course. You must cite each sentence in which you used materials from your academic literature. Your work will be checked for academic integrity by the Turnitin system. For a great breakdown of academic literature, please visit: https://www.lib.unb.ca/research/success/understanding.php
Do not use Wikipedia, Ask.com, Articlebase, businessdictionary.com, eHow, smallbusiness.chron.com, slideshare, referenceforbusiness.com, or term paper websites. From time-to-time, the professor may point out other sources that are not reliable academic sources.

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