Conflict Resolution Case Study
Start Date
Aug 15, 2022, 12:00 AM
Due Date
Aug 21, 2022, 11:59 PM
Points
50
Rubric
View Rubric
Status
Active
Assessment Traits
Requires Lopeswrite
Assessment Description
Conflict is inevitable in any workplace setting. In schools, the effectiveness of the educational team is important to the well-being of every student. Therefore, it is important for educators to resolve conflict in a professional manner that promotes collaboration.
The following scenario informs the assignment:
Mr. Carson, a special education teacher, has called a problem-solving meeting with a team of professionals who work with his seventh grade student, Melissa. Mr. Jones, Melissa’s science teacher, has expressed concerns about Melissa’s ability to engage in class on a day-to-day basis, both academically and behaviorally. Mr. Carson decided to invite a team to help problem solve as he has been successful working with special education students in a general education classroom setting.
The team includes: Mr. Carson, the special education teacher and case manager; Mr. Kiernan, a math teacher; Mr. Barnaby, an English teacher; Ms. Chamley, a counselor; Ms. Amity, a social studies teacher; Ms. Claire, the assistant principal, and Mr. Jones, the new science teacher.
During the meeting, Mr. Kiernan expressed his gratitude toward Mr. Carson and his ability to guide the team through comprehensive problem solving steps to help Mr. Jones. Everyone participated in the discussion and brainstormed ideas except for Ms. Claire.
When it came time to evaluate the suggestions, Ms. Claire found numerous reasons why each would not work. She specifically cited legal implications and time constraints. Mr. Kiernan offered ways to mitigate these concerns, but Ms. Claire simply said, “No.” Mr. Kiernan was somewhat surprised to hear the others then agree with Ms. Claire, except for Mr. Jones who said nothing. Ms. Claire then referred to one of her original ideas and the others enthusiastically agreed that it would be a good starting point. Mr. Kiernan tried once again suggesting another option, finding a way to incorporate both suggestions, but Ms. Claire vetoed the idea. Mr. Jones seemed to tacitly accept the idea but left without much enthusiasm.
In a 500-750-word evaluation:
Describe the interpersonal conflicts and conflict management style presented in the scenario by the key characters and how they could potentially affect the learning environment and well-being of students with disabilities.
If you were Mr. Carson, explain how you would promote better collaboration in this situation to meet the needs of the student.
Provide potential solutions for meeting the needs of the student.
Develop a plan including two research-based collaboration and communication strategies to address the conflict and promote healthy peer-to-peer relationships.
Support your response with the topic Resources as well as a minimum of three additional scholarly resources.
Prepare this assignment according to the guidelines found in the APA Style Guide, located in the Student Success Center. An abstract is not required.
This assignment uses a rubric. Review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.
You are required to submit this assignment to LopesWrite. A link to the LopesWrite technical support articles is located in Class Resources if you need assistance.
https://learninginhand.com/collaboration/
Rubric Criteria
Interpersonal Conflicts and Conflict Management Styles
12.5 points
Criteria Description
Interpersonal Conflicts and Conflict Management Styles
5. Target
12.5 points
Evaluation insightfully identifies interpersonal conflicts and conflict management styles used by key characters and how it could potentially affect the learning environment.
4. Acceptable
10.63 points
Evaluation descriptively identifies interpersonal conflicts and conflict management styles used by key characters and how they could potentially affect the learning environment.
3. Approaching
9.38 points
Evaluation moderately identifies interpersonal conflicts and conflict management styles used by key characters and how they could potentially affect the learning environment.
2. Insufficient
8.13 points
Evaluation illogically identifies interpersonal conflicts and conflict management styles used by key characters and how they could potentially affect the learning environment.
1. No Submission
0 points
Not addressed.
Problem Solving Process
12.5 points
Criteria Description
Problem Solving Process
5. Target
12.5 points
Evaluation skillfully recommends ideal steps to take to facilitate the problem-solving process with the participants in the scenario. Mindful, quality potential solutions that meet the needs of the student are also presented.
4. Acceptable
10.63 points
Evaluation clearly recommends appropriate steps to take to facilitate the problem-solving process with the participants in the scenario. Reasonable potential solutions that meet the needs of the student are also presented.
3. Approaching
9.38 points
Evaluation recommends cursory steps to take to facilitate the problem-solving process with the participants in the scenario. Sufficient potential solutions that generally meet the needs of the student are also presented.
2. Insufficient
8.13 points
Evaluation recommends vague or inappropriate steps to take to facilitate the problem-solving process with the participants in the scenario. Insufficient potential solutions that do not adequately meet the needs of the student are also presented.
1. No Submission
0 points
Not addressed.
Conflict Resolution Strategies
12.5 points
Criteria Description
Conflict Resolution Strategies
5. Target
12.5 points
Conflict resolution strategies demonstrate complete, professional recommendations for resolving interpersonal conflict and promoting healthy peer-to-peer relationships.
4. Acceptable
10.63 points
Conflict resolution strategies presented demonstrate sound recommendations for resolving interpersonal conflict and promoting healthy peer-to-peer relationships.
3. Approaching
9.38 points
Conflict resolution strategies presented demonstrate basic recommendations for resolving interpersonal conflict and promoting healthy peer-to-peer relationships that may not address all the issues in the scenario.
2. Insufficient
8.13 points
Conflict resolution strategies presented demonstrate unclear or inappropriate recommendations for resolving interpersonal conflict and promoting healthy peer-to-peer relationships.
1. No Submission
0 points
Not addressed.
Research
2.5 points
Criteria Description
Research
5. Target
2.5 points
Research strongly supports the information presented. Sources are timely, distinctive and clearly address all the criteria stated in the assignment.
4. Acceptable
2.13 points
Research is relevant and supports the information presented. All the criteria stated in the assignment are addressed.
3. Approaching
1.88 points
Submission includes only 1-2 sources, sources broadly support claims, or some sources are not credible.
2. Insufficient
1.63 points
Sources provided do not support the claims of the submission or are not credible.
1. No Submission
0 points
Not addressed.
Organization
5 points
Criteria Description
Organization
5. Target
5 points
The content is well organized and logical. There is a sequential progression of ideas related to each other. The content is presented as a cohesive unit and the audience is provided with a clear sense of the main idea.
4. Acceptable
4.25 points
The content is logically organized. The ideas presented relate to each other. The content provides the audience with a clear sense of the main idea.
3. Approaching
3.75 points
The content is adequately organized, generally providing the audience with a sense of the main idea.
2. Insufficient
3.25 points
An attempt is made to organize the content, but the sequence is indiscernible. The ideas presented are compartmentalized; may not relate to each other.
1. No Submission
0 points
Not addressed.
Mechanics of Writing
2.5 points
Criteria Description
Includes spelling, punctuation, grammar, language use.
5. Target
2.5 points
Submission is virtually free of mechanical errors. Word choice reflects well-developed use of practice and content-related language. Sentence structures are varied and engaging.
4. Acceptable
2.13 points
Submission is largely free of mechanical errors, although a few are present. A variety of effective sentence structures and figures of speech are used, as well as appropriate practice and content-related language.
3. Approaching
1.88 points
Submission includes mechanical errors, but they do not hinder comprehension. Effective sentence structures are used, as well as some practice and content-related language.
2. Insufficient
1.63 points
Surface errors are pervasive enough that they impede communication of meaning. Inappropriate word choice or sentence construction are used.
1. No Submission
0 points
Not addressed.
Documentation of Sources
2.5 points
Criteria Description
(citations, footnotes, references, bibliography, etc., as appropriate to assignment and style)
5. Target
2.5 points
Sources are documented completely and correctly, as appropriate to assignment and style, and format is free of error.
4. Acceptable
2.13 points
Sources are documented, as appropriate to assignment and style, and format is mostly correct.
3. Approaching
1.88 points
Sources are documented, as appropriate to assignment and style, although some formatting errors may be present.
2. Insufficient
1.63 points
Documentation of sources is inconsistent and/or incorrect, as appropriate to assignment and style, with numerous formatting errors.