What are their potential resulting effects and how these considerations affect the design of a performance management process to the needs of the customer?

Reflection Assignment #4 (2-3 pages; APA 7th Edition for References)
Due Thursday, April 30, 2020 by 11:59p.m.

Remember to define all concepts. Apply information from the city of Dallas Sanitation departments website (https://dallascityhall.com/departments/sanitation/Pages/default.aspx) to each section. Also, give examples from other departments in other cities, programs, or countries.

Data Analysis and Performance Overview-Start the discussion by discussing the importance of data, and the different types of data. Then, discuss whether or not your organization uses data. If so, how? If not, why not? Is the data available for the public? Should the data be made available to the public? Why or why not?
While transparency and accountability of government program performance in spending taxpayers’ money is, in itself, an adequate justification for employing performance information, performance information can also help inform decisions and effect future plans. Employing performance information in planning and decision making can cause sensitivities among managers and executives on what effect releasing this information will have on the organization’s future.

1. Who are the different recipients of performance information (i.e. your customer or target audience)?
2. What are their potential uses of the information?
3. What are their potential resulting effects and how these considerations affect the design of a performance management process to the needs of the customer?
4. Based on your assessment, what are the factors that are most important for whether the use of performance information will actually help improve the organization’s performance?
Please note that the effective use of performance information is in recognizing the receiving audience, their purpose in having the information, and the implications (or potential repercussions) of them having it.
Readings:
o “Does Measuring Performance Lead to Better Performance?”; Mary Bryna Sanger; Journal of Policy Analysis and Management, Winter 2013.
o “Using Performance Information to Drive Performance Improvement”; AGA Corporate Partner Advisory Group Research; Report #29, December, 2011.
o “The performance paradox in the public sector”; Sandra van Thiel, Frans L Leeuw. Public Performance & Management Review. Thousand Oaks: March 2002, Vol. 25, Issue 3, pp. 267-281.

To better ensure success in reaching performance goals, it is important to review interim progress toward achieving the performance goal on a routine basis. This can be done monthly, or at least quarterly.
1. How often should status reviews take place (i.e., daily, weekly, monthly, quarterly, bi-annual, annually)? Explain.
2. For your organization, is there a status review process? If so, what is it? Is it effective? Explain.
3. What are the important factors for establishing, conducting, and managing the information for effective quarterly status reviews?
4. What are some important rules of engagement to ensure that the status reviews are productive and useful to all involved rather than just another time-consuming meeting?
5. Provide a list of key attributes for setting-up and conducting a quarterly review process, including who is involved, what materials are provided, and the factors for considering the range of topics to be discussed?
6. Are there any specific stipulations as to what to guard against to better ensure a useful effective review should be included?

o “A Guide to Data-Driven Performance Reviews”; Harry Hatry and Elizabeth Davies; IBM Center for the Business of Government; 2011.
o “Review What Works Case Studies”; John Griffith and Gadi Dechter, Center for American Progress; February 2011.
o EPA Quarterly Management Report for April through June 2007

Performance information can be used to track progress toward project completion/delivery, determining potential problem areas in advance to take alternative action so as to improve the probability of success, the use of organizational assessments to compare individual performance to that of the organization as part of OPM’s individual performance evaluation and award process certification, and for resource allocation (which sometimes takes funds from initiating or on-schedule programs to provide to programs that are behind schedule).
Readings
o Lavigna, B 2010, ‘Driving Performance by Building Employee Satisfaction and Engagement’, Government Finance Review, vol. 26, no. 1, pp. 51-3.
o Revising the Human Capital Planning, Reviews, and Reporting Framework”; OPM Acting Director Memorandum for Chief Human Capital Officers; April 26, 2013.
o “Fiscal Year 2013 PortfolioStat Guidance: Strengthening Federal IT Portfolio Management”; OMB Memorandum for the Heads of Executive Departments and Agencies M-13-09; March 27, 2013
Important to note!!: Use the attached sources no additional sources required

What are the characteristics of a DWIC?

Use references from the Homeland Security 7th edition by Donald M. Snow

Provide at least one paragraph for each of the following questions in your own words.

1. What are legacy forces?

2. What is asymmetrical warfare?

3. What are the characteristics of a DWIC?

4. Why does the text maintain that nontraditional security concerns could become more prominent in the next five to ten years? Do you agree and why?

What sort of organisations/groups are emerging from these issues?

S‌‍‍‍‌‍‍‌‌‌‍‌‍‍‍‍‌‍‌‌urvey the Australian environment and identify key issues and ideologies that might be categorized as extreme. What sort of organisations/groups are emerging from these issues? Does the radic‌‍‍‍‌‍‍‌‌‌‍‌‍‍‍‍‌‍‌‌alization literature contribute to our understanding of which if any of these groups might follow a trajectory leading to violence? Instructed to answer in essay format, with topic headings‌‍‍‍‌‍‍‌‌‌‍‌‍‍‍‍‌‍‌‌.

Which of the core homeland security concepts do you best understand?

Create an organizational chart of Incident Command (IC) and a table to identify the roles of each IC role and the responsibilities.

Answer each of the following questions in at least 350 words (response to each question must be a minimum of 350 words (total minimum words for this part is 700 words):

1-Which of the core homeland security concepts do you best understand? Which could be removed?

2-How do private security professionals contribute to the nation’s homeland security posture?

What laws, policies, or procedures have been enacted to address the issue?

(requirement provided in files as well)
After conducting interviews and exploring potential areas of research(provided in “OB Field Study Project” ), students will narrow down and refine ONE specific area of study related to OB and conduct further research. This is a research paper, not an opinion paper. Given this is a course in Organizational Behavior, you must address how the topic affects organizations meaning what are the major implications for application to organizations.
Students will prepare a research paper (6pgs minimum in length; 12-point font, double-spaced and follow the APA writing style), grammatically correct and spell checked. Page count does not include the title page or reference page. Use no fewer than five outside resources, NOT including your text, which you may also cite. If you are unfamiliar with the APA guidelines on plagiarism, please read them on the Internet or at the library and be careful not to plagiarize. See Course Resource folder > Writing Resource folder for additional support.
Here is a suggested outline to consider as you prepare your paper (this may vary depending on the topic you select):
• Introduction
• Background (define and describe the OB issue)
• What significance does this have in the workplace?
• Who does this issue impact? How?
• How does this issue play out in the workplace? Provide an example.
• What are the consequences if left unaddressed?
• What laws, policies, or procedures have been enacted to address the issue?
• How are organizations addressing and overcoming these issues in the workplace? Any established best practices or organizations that have been praised for their initiatives/actions?
• What did you learn from this project? What was your biggest ah-ha moment or takeaway?
• Conclusion

What do you find interesting about applied research?

This project focuses on applied research (also known as workplace or practical research); it is not an academic research project.

Applied research draws from practical sources that can be understood and applied in professional situations. For example, if you were trying to assess a workplace issue (working remotely, use of technology, communication, etc.), you would need to find sources that analyzed those topics in relation to workplaces and/or businesses—not academia.

In short, applied research is used to connect your ideas to what’s happening in the world. Many of your future careers will ask you to perform applied research in order to solve workplace issues. This project exposes you to ways of conducting online research for practical problems.

Exercise

First, read the following:

Hall, Chapter 1 Download Hall, Chapter 1
Hall, Chapter 2
Hovde, “Preparing Technical Communication Students for Workplace Practitioner Research” Download Hovde, “Preparing Technical Communication Students for Workplace Practitioner Research”
Chapter 22, “Workplace Research” via USF Writes (Links to an external site.)
Then, compose a short reading response in which you discuss the readings. Be sure to reference at least one idea from each article.

Some questions to consider:

What did you learn about applied research?
How does applied research differ from academic research?
What do you find interesting about applied research?
How does applied research differ from research you’ve done in college so far?
In what ways will you alter your approach to research?

What did you find most striking about this Ted Talk?

Our lives and our cultures are composed of many overlapping stories. Novelist Chimamanda Adichie tells the story of how she found her authentic cultural voice. She also warns that, if we hear only a single story about another person or country, we risk misunderstanding their words and actions. Click below to access the video.

The Danger of a Single Story (18 min.) (https://www.ted.com/talks/chimamanda_ngozi_adichie_the_danger_of_a_single_story?referrer=playlist-how_to_tell_a_story#t-10430)

What did you find most striking about this Ted Talk? Please share your reflections on the danger of perceiving others through the lens of a “single story” or point of view. Do you remember being surprised—as Chimamanda Adichie was—to discover that someone you thought you knew had an interesting side you had not guessed they had? What did you discover?