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You are the customer service manager for Catco International a manufacturer and online retailer of pet related products. The company has been in business for 25 years and you were brought in ten years ago to supervise the increasing staff size due to online sales. When you were hired there were two customer service representatives. Currently there are 10 customer service representatives that are your direct reports. Four of which were recent hires within the last year. In a 2000 word essay you will discuss how you will resolve potential conflict by applying effective conflict management, communication and influence techniques to this scenario.
Marge has been with the company since it started 25 years ago. Prior to that she worked in customer service as a cashier for fifteen years at a local grocery store. She helped to create most of the customer service procedures and strictly adheres to them and expects everyone else to do the same. She has very conservative values and is very opinionated and readily shares her religious beliefs with others. She has been asked to take over the training of Jamie a new hire.
Jamie was hired two weeks ago. This is her first job since completing her Associates Degree. Like most millennials, she is very tech savvy. She is a vegan. She is also very liberal on social issues.
Steve is also a recent hire, having only been with the company for six months. Although he is new to the company, he has been in customer service for 10 years and was lured away from a competitor. He has been in a committed same sex relationship with his partner for five years. He is open about his orientation with family and friends but has been guarded with his new co-workers.
Cindy was one of your first hires ten years ago. She is a competent customer service representative that has always had good reviews but recently her attendance has been a problem due to child care issues. Recently divorced, she is now a single parent with twin toddlers.
Bill and Ted are Generation X’ers that were hired eight years ago. Both are adequate performance wise but are the last to come in and the first to leave every day. Both tend to wait until the last minute to complete tasks. They are usually inseparable both at work and in their social life. Bill was recently married while Ted has never had a long-term relationship. Recently, Ted has been spotted afterhours with Ashlee.
Wendy has been with the company for twelve years and has gotten the reputation for being a whiner. She is always complaining about work issues and people issues. Her work is good, just not her negative attitude.
Ashlee is a go-getter that you hired five years ago right out of college. She is always looking for ways to improve office procedures. She has excellent performance ratings and would make an excellent assistant manager. Ashlee trained Jamie while Marge was on vacation.
Mike has been working for the company for two months. He is Marge’s nephew and she talked to the owner to help him get the job right out of high school. So far, he has been a good worker. He is an avid outdoorsman and asked for deer hunting season off.
Rodrigo was hired four months ago although he is originally from Mexico, he and his family recently became US citizens. He is in his late forties and has two teenage daughters with his wife of twenty-five years. Prior to working for Catco International, he worked in middle management for a multinational firm for many years and recently lost his position due to downsizing.
Identify at least five potential sources of conflict. Give specific details about the individuals involved and the sources of the conflict. Classify the type of conflict.
Compare both the advantages and disadvantages of conflict management techniques as applied to each conflict scenario.
Make at least two recommendations to help with conflict resolution in each scenario by applying conflict management, communication and influence techniques.
You may refer to the course material for supporting evidence, but you must also use at least three credible, outside sources and cite them using APA format. Please include a mix of both primary and secondary sources, with at least one source from a scholarly peer-reviewed journal. If you use any Study.com lessons as sources, please also cite them in APA (including the lesson title and instructor’s name).
Primary sources are first-hand accounts such as interviews, advertisements, speeches, company documents, statements, and press releases published by the company in question.
Secondary sources come from peer-reviewed scholarly journals, such as the Journal of Management. You may use like JSTOR, Google Scholar, and Social Science Research Network to find articles from these journals. Secondary sources may also come from reputable websites with .gov, .edu, or .org in the domain. (Wikipedia is not a reputable source, though the sources listed in Wikipedia articles may be acceptable.)

In an organized essay, using your chosen texts as examples, discuss the question of how individuals are limited, liberated, or otherwise influenced by social structures, systems, narratives, or the communities that raised them (or that they inhabit). Your thesis should argue the relationship between these stories or essays and should place all three authors into conversation. There should be a CLEAR CONNECTION (whether by comparison or contrast) between the texts you’ve chosen. Your thesis should argue a point about all three works.

https://www.newyorker.com/magazine/1995/12/25/how-to-date-a-brown-girl-black-girl-white-girl-or-halfie

Describe major changes that occurs on the neurological system associated to age. Include changes on central nervous system and peripheral nervous system.
Define delirium and dementia, specified similarities and differences and describe causes for each one.

Submission Instructions:
Your initial post should be at least 500 words, formatted and cited in current APA style with support from at least 2 academic sources.

Read Chapters 16, 17, and 18th in the online
textbook. Follow this link to access the textbook. link https://openstax.org/details/books/us-history
For
this first discussion you are to post a response to the following question. “Compare
the reconstruction plans of President Andrew Johnson with those of the Radical
Republicans in Congress. Note, this is not referring to the Wade-Davis Bill but
the reconstruction plan put into effect by Congress beginning in 1866. Which of
these two plans do you think was the best and why?”
Your
answer should be no shorter than 250 words. After you answer this question you
must return to this discussion several times during the week and respond
to the postings of your fellow classmates. A minimum of three such responses
are required. Each response should be at least a paragraph in length.

Note: I will need help with the question and the three classmates
response.

Choose three of the musical numbers from “Chicago”, and describe the functions of each song
for each song include the following:
Consider what type of song it is using the Musical Numbers.docx in the files.
download
What role does the song play in telling the story?

1. Health care organizations continually face challenges from various regulatory and government agencies while also being bound by Managed Care Organization (MCO) standards. View the video entitled “College of Nursing and Health Care Professions: Do We Know What Our Future Is?” for insight into the challenges of health care reform. Based on the video, describe two key reform factors that you believe will need to be addressed by future health care workers or leaders and explain why. (Additionally, what role does adherence to MCO standards play in your future health care vision?

2. The Affordable Care Act (ACA) identifies requirements related to provider compliance with fraud, waste, and abuse laws that have been enacted to protect consumers. Research three of these requirements and describe the corresponding measures that your health care organization has initiated, or could initiate, to comply with the ACA. Support your analysis with a minimum of two peer-reviewed articles.

For your initial post (at least 100 words):
What are your thoughts on the musical time periods (Ancient, Medieval, Renaissance, Baroque, Classical) covered this week? You can summarize what you’ve learned, pose questions about the readings/lectures, make connections between this week’s classical music and the pre-midterm popular styles, or choose a different format to reflect on this week’s topic.
For each of your two responses (at least 50 words each):
– Extend the conversation. Do not simply agree or disagree with the initial post, but consider what information or opinion you can add to the discussion.

FIVE PARAGRAPHS: AN INTRODUCTION PARAGRAPH, THREE BODY PARAGRAPHS and A CONCLUDING PARAGRAPH
AN INTRODUCTION PARAGRAPH that starts with a hook (you grab the readers’ attention), goes on with some background information about the topic and ends with a good thesis statement that has THREE MAJOR POINTS
THREE BODY PARAGHRAPHS that start with a good topic sentence having a topic and a controlling idea that clarifies your MAJORS.
Sufficient, detailed and clear MINOR SUPPORTING SENTENCES that gives some examples or more explanations in your BODY PARAGRAPHS.  
Linking words and transition signals to show cause-effect relationships, exemplification, addition of ideas, etc.
A good CONCLUDING PARAGRAPH in which you restate your thesis statement or summarize your whole essay, and give final words (suggestions, predictions, opinion… etc. about the topic) 
Minimum 300 words. 
11m ·

what are the causes that make transboundary waters a controversial resource problem? explain by considering FOUR major transboundary water disputes

SELECT ONE OF THE FOLLOWING THREE TOPICS:
In Atlas Shrugged, the society’s leaders enact a series of laws and directives (the Equalization of Opportunity Bill, Mouch’s directives about the railroads of Colorado, Directive 10-289, etc.) that exercise increasingly arbitrary power. Describe one example of a major recent government policy decision in your country that resembles one of the edicts in Atlas Shrugged. How has this decision been justified by today’s leaders, and how do their claims resemble those given in Atlas Shrugged? In light of the story, what do you think Ayn Rand would expect to be the consequences of the policy you’ve described? Do you agree with her? Explain your answers.
Francisco d’Anconia presents himself as a playboy who has abandoned serious concern for his family’s business. But early in the story Dagny realizes that Francisco’s public persona does not fit the man she knows. Compare Francisco to another major figure in film, TV, or literature who adopts a similar double life to accomplish his purposes. How is he similar? How, in terms of his motives and methods, is he different? What kind of purpose could make the price of leading a
double life like this worth paying? Explain your answers.
After quitting her job, Dagny thinks to herself: “It is not proper for man’s life to be a circle . . . or a string of circles dropping off like zeros behind him—man’s life must be a straight line of motion from goal to farther goal, each leading to the next and to a single growing sum, like a journey down the track of a railroad, from station to station to—oh, stop it!” How do Dagny’s thoughts here relate to the wider dilemma she faces at this point in the story? How does her dilemma relate to the wider themes of the novel? Explain your answers.