Read the case study on pages 231-233 of the text (incidence of heel ulceration problems in patients). Look at the project through the lens of an outside consultant assisting the hospital to improve its level of quality and patient safety.
Briefly summarize the quality improvement project for heel ulcerations.
Discuss some of the barriers to success of the project.
Provide recommendations for changes to the quality improvement project. Think in terms of the concepts that we have studied thus far in the course (data collection, project teams, team charters, data visualization, etc.) What process changes could be implemented to achieve 80 to 90 percent reliability in preventing and managing heel ulcerations?
If process changes are made to achieve 80 to 90 percent reliability, how would you measure the effectiveness of these changes?
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