Explain how you would apply each technique to improve the quality of ABC Fire Services, a company that designs, installs, services, and inspects fire systems.

Question 1:
Provide a thorough explanation of the eight (8) techniques for improving product design. Why are these important in the operation strategy. Explain how you would apply each technique to improve the quality of ABC Fire Services, a company that designs, installs, services, and inspects fire systems.
Question2:
In Chapter 4, the text discusses perception. Perception includes selective exposure, selective distortion, and selective retention. Give a recent example from your personal experiences describing each.

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