Identify 2 different processes used in the insurance industry and classify them into process types such as job shop, batch processing, assembly line, etc.

Identify 2 different processes used in the insurance industry and classify them into process types such as job shop, batch processing, assembly line, etc. Explain the rationale for your process type classifications.
Which companies or similar organizations in your industry would you consider to be recognized leaders in any of these process types? How does that compare to your organization?
What should management focus on in managing those process types?