1. Based on your knowledge of attribution theory, what reasons would Steve most likely give for his not returning
Eugene’s call? Hint: Remember, attribution theory is all about how we explain the behavior of others, but there is
one way in which we might use it to explain our own behavior, especially when we think we’ve made a mistake or
we’ve done something wrong. For this question, focus on the way Steve might explain his own behavior if he
thinks he did something wrong.
2. According to self-perception theory, given that Steve did not call Eugene back, what might Steve conclude
about his feelings (attitude) about Eugene, and how might this event affect Steve’s friendship with Eugene?
3. In what way might self-perception theory be in conflict with attribution theory in predicting how Steve will
explain his own behavior? Can both theories be correct?
4. Explain Steve’s motivation to call his mother and Stella back. How do intrinsic and extrinsic motivation apply to
Steve’s plans to call them back?
5. How might the overjustification effect apply to Steve’s experience?
6. Apply the two-factor theory of emotion to Steve’s experience in listening to his messages.
7. Discuss the way in which social comparison theory can be used to describe Steve’s experience watching TV.
Include the concepts upward social comparisons and downward social comparisons in your discussion.
8. How does Steve engage in impression management via self-handicapping and ingratiation?
9. Imagine that Steve was raised according to collectivistic cultural values and had an interdependent view of the
self. How might this cultural difference have affected Steve’s decision to return calls from his mother, Stella, and
Eugene? Explain.
10. Using this case study as your backdrop, how might Steve experience cognitive dissonance the morning he
woke up after listening to his messages? What might he do to reduce his dissonance? You can be creative with
your example as long as it pertains to the case study and reflects cognitive dissonance theory. Hint: This question
is worth twice the amount of the other others, so substantial explanation is expected.
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