We’ve spent most of this week focusing on various forms of observational research. However, as we discussed, there are several other forms of qualitative research. One that we have used quite extensively in the MACJ is qualitative interviewing. This method relies extensively on open-ended questions (remember those from our discussion of survey methods). The overarching goal of this form of research is to develop a deep understanding of the participant’s attitudes, beliefs, and experiences on the topic of research. However, this requires researchers to develop skills that have not been needed for the previous forms of methods discussed. Specifically, it requires researchers to listen to lengthy answers, take notes, ask thoughtful follow-up questions, and maintain an inter-personal relationship.
These skills also illustrate some of the biggest challenges of this approach. Researchers need to be able to balance the interpersonal dimension with the objective nature of effective research methods. The first (of the three) videos I had you watch addressed some of the best practices in qualitative interviewing. While watching this video make sure to note what is required of this process and some of the common road-bumps that need to be avoided (or addressed). Next, I had you watch two examples of interviewing. The first includes multiple mistakes, errors, and common missteps, while the second is the polar opposite. This shows us exactly what we are looking for in effective qualitative interviewing.
For this week’s discussion, I want you to reflect on these videos. First, what do you feel was the biggest problem in the first example of interviewing? In other words, what mistake do you think would have the biggest impact on the researcher’s findings? Next, how did the researcher in the second video avoid these mistakes? Finally, reflecting on the best practices in the first video, which aspect do you feel you would have the hardest time with? How would you try to make sure that you achieve this best practice?
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