Navigating Personal Communication Styles for Effective Client Relationships


Communication is an essential aspect of human interaction, serving as the foundation for conveying thoughts, emotions, and ideas. Every individual possesses a unique personal style of communication that shapes how they express themselves and connect with others. This essay delves into the dynamics of personal communication styles, examining how they are perceived by both close social circles and the individuals themselves. It also explores the potential effects of these styles on client interactions, uncovering the strengths and weaknesses they may bring to professional relationships. Drawing from peer-reviewed articles published between 2018 and 2023, this essay aims to shed light on the intricacies of personal communication styles and their implications.

Personal Style of Communication: Self-Perception and Perceptions by Family and Friends

Communication styles vary greatly among individuals, reflecting their upbringing, personality, and experiences. When examining personal communication styles, it is insightful to consider both self-perceptions and how others perceive these styles. Family and friends, being intimately familiar with an individual’s interactions, provide a unique lens through which to assess these styles. Furthermore, personal self-perceptions offer valuable insights into how individuals view their own communication strategies.

In a study by Johnson and Smith (2019), the researchers explored the communication styles of young adults and found that self-perceptions often aligned closely with how participants’ close friends described their communication. This suggests that individuals tend to be relatively accurate in assessing their own communication style. However, the study also highlighted that there could be discrepancies between self-perceptions and the perceptions of family members. For instance, an individual might perceive themselves as assertive and confident in communication, while their family members might view them as more reserved and cautious.

Similarly, in a study by Martinez et al. (2021), the researchers investigated the communication patterns of family members and found that while individuals were aware of their own communication tendencies, they sometimes failed to recognize the nuances of their style. This implies that individuals might have a more limited perspective on their own communication style, possibly due to bias or selective self-awareness.

Similarities and Differences in Perceptions

The similarities and differences in how personal communication styles are described by family and friends versus self-perceptions offer intriguing insights into human psychology and interpersonal dynamics. The alignment between self-perceptions and friend-perceptions, as observed by Johnson and Smith (2019), suggests a strong level of self-awareness among individuals regarding their communication style. This alignment may be attributed to the fact that close friends often act as mirrors, providing honest feedback and facilitating self-reflection.

On the other hand, the disparities between self-perceptions and family-perceptions, as highlighted by Martinez et al. (2021), may arise from the complex nature of familial relationships. Family dynamics often carry historical baggage and preconceived notions, potentially clouding their perceptions of an individual’s current communication style. This divergence between self-views and family-views underscores the intricate interplay between communication patterns and pre-existing familial dynamics.

Impact of Personal Communication Style on Client Relationships

An individual’s personal communication style extends beyond personal relationships and can significantly influence their professional interactions, particularly in client relationships. When engaging with clients, effective communication is paramount for building trust, understanding needs, and delivering quality services. An alignment between the communicator’s style and the client’s expectations can contribute to a positive and productive collaboration.

In a recent study by Lee and Kim (2022), the researchers explored the impact of therapist communication styles on the therapeutic alliance with clients. The findings indicated that therapists who exhibited empathetic and validating communication styles tended to establish stronger therapeutic alliances, which positively influenced treatment outcomes. This study underscores the importance of aligning communication styles with the specific context and goals of the interaction.

Strengths and Weaknesses in Personal Communication Styles in Client Relationships

While personal communication styles bring unique attributes to professional relationships, they also carry inherent strengths and weaknesses. For instance, an individual with a direct and assertive communication style may excel in conveying clear instructions and taking charge of situations, which can be advantageous in client interactions where clarity and confidence are valued.

However, such a style might inadvertently come across as confrontational or domineering, potentially alienating clients who prefer a more collaborative and nurturing approach. On the other hand, an individual with a gentle and empathetic communication style might excel in building rapport and making clients feel heard and understood. Nevertheless, this style could be perceived as indecisive or overly accommodating, potentially hindering effective decision-making in certain situations.


Personal communication styles are complex and multifaceted, shaped by self-perceptions, social interactions, and the expectations of different relationships. The alignment between self-views and friend-views showcases the importance of self-awareness in understanding one’s communication tendencies. Meanwhile, the differences between self-views and family-views underscore the intricate interplay between communication patterns and familial dynamics. In professional contexts, personal communication styles can significantly impact client relationships, influencing the formation of alliances and treatment outcomes. Recognizing the strengths and weaknesses inherent in these styles is vital for effective communication and successful client interactions.

Through the exploration of peer-reviewed articles published between 2018 and 2023, this essay has shed light on the nuances of personal communication styles and their implications. By delving into the dynamics of self-perceptions, family perceptions, and their effects on professional relationships, we gain a deeper understanding of the intricate world of human communication.


Johnson, A. B., & Smith, C. M. (2019). Perceptions of communication styles among young adults: A comparative study. Communication Studies, 70(3), 279-298.

Lee, J. H., & Kim, S. (2022). Therapists’ communication styles and the therapeutic alliance: The mediating role of therapist empathy and validation. Psychotherapy Research, 1-12.

Martinez, E., Rodriguez, J., & Garcia, K. (2021). Family perceptions of communication styles among siblings and their impact on family dynamics. Family Communication Quarterly, 49(2), 123-142.