What are the core problems and challenges presented in the case study?

What are the core problems and challenges presented in the case study?
Describe at least 3 Management practices used by Accenture in the IT transition process from 2001 to 2008.
Pretend that you are the CIO of Accenture – What decisions do you need to make beyond 2009?
Does the case reveal any issues that the author might not have recognized or wrote about?

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