Create a 5–10 minute recorded presentation, detailing the results of the balanced scorecard analysis and making recommendations for quality improvement and risk reduction. Your presentation material should be 10–12 slides in length.
As you prepare to complete this assessment, you may want to think about other related issues to deepen your understanding or broaden your viewpoint. You are encouraged to consider the questions below and discuss them with a fellow learner, a work associate, an interested friend, or a member of your professional community. Note that these questions are for your own development and exploration and do not need to be completed or submitted as a part of your assessment.
SHOW LESS
What is the overall purpose of using a scorecard?
How are scorecards typically used in business?
What positive potential do scorecards add to organizations?
How would you frame a balanced scorecard for use in health care?
What are the four key elements of a balanced scorecard?
What does the term balanced scorecard mean?
What types of limitations do scorecards have?
How does Six Sigma differ from a balanced scorecard?
Preparation
Select a health care organization that has readily available data for the four categories from Kaplan and Norton’s 1996 model. Those categories are:
Financial performance measures.
Internal business processes.
Learning and growth.
Customer satisfaction.
You may wish to select your employer; however, please do not disclose proprietary data without prior written consent from your employer. You may wish to review the websites of large global organizations to research case study articles on best practices for organizations.
PowerPoint Slides
To complete this assessment, you will develop a PowerPoint presentation with 10–12 slides that describes how you would apply a balanced scorecard to your selected organization. Include the following in your PowerPoint presentation:
A brief description of the organization you selected.
Your balanced scorecard analysis of the organization, including how vision and strategy connect to the four balanced scorecard elements.
Four recommendations for the organization.
At least one APA-formatted in-text citation and accompanying, congruent APA-formatted reference.
Audio Recording
Use Kaltura, or another instructor-approved alternative technology, to record yourself presenting your balanced scorecard PowerPoint slides. Before you begin recording, you may find it beneficial to write a script or detailed outline that you can refer to as you record.
Your recorded presentation should be no more than 10 minutes in length and should include the following:
A two-minute introduction.
The four elements of a balanced scorecard for the organization.
Four area recommendations for the organization.
A two-minute conclusion.
Include the notes or script of your audio recording. You may choose to include this in the form of the completed Notes section of the PowerPoint presentation slides, as a script you may have used when you created your recording, or in the form of a detailed outline. This will serve to clarify any insufficient or unclear audio.
Note: If your notes are not included in the PowerPoint presentation itself, attach them in a separate document along with the other presentation elements.
Additional Requirements
Written communication: Written communication should be free from errors that detract from the overall message.
APA formatting: Resources and citations should be formatted according to APA style and formatting guidelines.
Number of resources: At least one APA-formatted in-text citation and accompanying, congruent APA-formatted reference.
Length: The PowerPoint presentation should contain 10–12 slides.
Duration of audio recording: Maximum of 10 minutes.
Font and font size:
Headline type should be 24–28 points.
Bullet or body type should be 14–18 points for readability.
Avoid decorative type; use Arial or Times
Required Resources
Balanced Scorecard
Kaplan, R. S., & Norton, D. P. (1996). Linking the balanced scorecard to strategy. California Management Review, 39(1), 53–79.
Last Completed Projects
| topic title | academic level | Writer | delivered |
|---|