Write a reaction paper for case studies assigned-Case Study 2.3 Emotion in the parking lot scuffle

Reaction papaer for a case study,The case study that i selected is Case study 2.3-Emotion in the parking lot scuffle- on page 56(Chapted 2 from page 42)on theText book which has been attahced.Ans to the case study qst also
The reaction papers should consist of two or
three concepts from the book related to the case studies. The
papers should be
less than four, double-spaced pages. Define the course concepts that interested
you. Why
were you intrigued by these conflicts? Can you apply them to incidents
in your own life? All papers should
be written at graduate level quality. Check
grammar and spelling.

The rest of the instrucions and text book have been attached.