Describe the general environment that Safaricom faces.

Case Study #14 – Safaricom
Read the Safari.com case study located in the section titled Case Studies in your textbook concerning the following situation:
The Safaricom case provides an excellent opportunity to apply strategic management concepts to a constantly growing and extremely competitive organization. Safaricom is the largest mobile service provider in Kenya. It offers not only means of mobile communication, but also is involved within the community. In addition, Safaricom sponsors athletic events such as Safaricom Sevens and a music festival, Niko na Safaricom Live.
The purpose of this case study is to examine the factors that are crucial to Safaricom’s continued success and to propose strategic actions to sustain its competitive advantage. While Safaricom’s community involvement enhances its brand image, the mobile service sector of Safaricom is the largest and main focus. Safaricom was formed in 1997 and has grown to be the largest mobile service provider in Kenya by implementing different strategies, including acquisitions.
The analysis should start with a scan of the general, industry, and competitive environments. How does the external environment in Kenya differ from anywhere else? The case also describes Safaricom’s competitive advantage, and the effectiveness of its strategies against industry rivals should be examined. Safaricom offers different services such as prepaid mobile, voice and data services, and its voice packages are bundled with other services such as rewards programs, music, and games. Finally, the pressing strategic concerns, the effectiveness of Safaricom’s leadership should also be considered to devise convincing recommendations.
This case is ideal for demonstrating the importance of the external environment, competitive rivalry, and strategic leadership. The following points are to guide a review and discussion of these important concepts.
Your report and overview should address the following key strategic issues:
Describe the general environment that Safaricom faces. What are the segments in the general environment that relate to Safaricom’s situation? What are the opportunities and threats derived from the factors from the general environment? What are the possible future implications of some of the external factors?
Analyze the competitor environment and identify the competitors. Has Safaricom done enough to outperform its competitors?
Evaluate Safaricom’s CEO, Robert Collymore’s strategic leadership. Has he been able to fulfill his responsibilities and continue to grow Safaricom as a company?
Analyzed Safaricom’s next move in terms of growth and expansion. Based on your analysis, what additional recommendations would you make to help Safaricom achieve its goals?
Submission Details:
Based on your research, write succinct discussions of each of these items.
Present your work as a 3–4-page report in a Microsoft Word document formatted in APA style.
Support your responses with examples. Cite any sources in APA format.

Describe the selected population, summarize relevant facts about the population (e.g., size within United States, generation, demographic profile), and the population’s experience with oppression, power, and change.

Students are asked to identify a population based on race, ethnicity, religion, age, poverty, gender, sexual orientation,
disability, or other social identities other than their own and connected to their field education experience. This research
paper is designed to offer students an opportunity to think critically about the range of oppressive and discriminatory
practices experienced by marginalized populations as well as appropriate strategies for engaging them as a social
worker.

1. Introduction: Describe the selected population, summarize relevant facts about the population (e.g., size within
United States, generation, demographic profile), and the population’s experience with oppression, power, and
change.

2. History: Discuss the history of the population within American society by identifying the physical, geographic,
social, economic, political experiences, and/ or cultural representations. Discuss how this population been
treated in the United States in the context of your research on this history.

3. Contemporary Experience: Discuss the current state of this population in light of the history. Provide at least
three (3) examples of specific oppressive or discriminatory practices that this population encounters as they
interact with various institutions (i.e., education, economic, social, faith, and health care).

4. Impact of Oppression: Describe the impact of the oppressive experiences/ practices on the population. Identify
and discuss (a) the impact on the individual (bio-psycho-social-spiritual outcomes and others of relevance), (b)
impact on groups (families, population groups), and (c) systemic impacts (i.e., economic, political, institutional).

5. Application of Theory: Identify and define a theory to analyze the treatment and experience faced by the
population (i.e., person in environment construct and/or empowerment, systems, and critical theories). Use the
theory to describe what assumptions, beliefs, fears, or attributions appear to drive the oppression of or
discrimination against this population.

6. Strategies: Identify at least three (3) specific research-based strategies crucial to supporting culturally
competent & anti-oppressive social work practice when working with this population. Please identify at least
one (1) individual level, one (1) group level, and one (1) system level strategy. Once described, please discuss
how these strategies may impact the engagement, assessment, intervention, evaluation processes at individual,
group, and systemic levels. The strategies you choose should be based on research and you should be able to cite
references from which you learned about the applicable strategies.

What are steps that you would take to motivate change and overcome resistance to change in your organization?

The instructions are below and on the attached document:

Our
focus this week is on motivation for change and overcoming resistance to change
in organizations. Think about the theories discussed in our readings up to this
point. What are steps that you would
take to motivate change and overcome resistance to change in your organization?

Describe what the author shared that was the most insightful or thought-provoking.

Summary Responses
Purpose: The purpose of the Summary Responses assignment is to ensure you understand and engage
with the ideas presented in the themed sources in this module. This Summary Responses assignment
will help you develop your position in relation to the assigned theme and prepare you to complete the
forthcoming Synthesis Essay.
Assignment: To complete this assignment, you should have carefully read, listened to, or watched the
themed sources in this module and reviewed the assignment model. Your Summary Responses present
your thoughts on each of the themed sources. To write your Summary Responses, complete the
following steps for each themed source:
1. Write out the author’s name and source title.
2. Write a summary response (around 200 words) in which you
a) identify the author’s main point
b) describe what the author shared that was the most insightful or thought-provoking.
c) explain how this author’s ideas affected your perspective on this theme.
Review the Summary Responses model in this module to ensure that your assignment is formatted
correctly.
Grading: This assignment will be graded based on the
• Inclusion of the required number of sources
• Clear expression of each author’s main idea
• Thoroughness of your response
• Professional presentation of content with respect to spelling, grammar, and punctuation as well
as the accuracy of document formatting.
The Summary Responses assignment requires students to
• Evaluate information from multiple sources.
• Draft original, organized work, act on productive feedback, revise, and edit.
• Adapt communication for tone, purpose, audience, and situation.
• Use essential Standard American English conventions—including appropriate sentence
structure, grammar, and punctuation—and formal, academic composition style.
• Use MLA style for document format and source citation
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